Customer Testimonials
It was a pleasure to take my my 2020 grand jeep Cherokee in Punta Gorda, Florida, Mr. Joe Wood Mr., welis was the mechanic who worked on my job did a great job, very punctual and honest and gave me all the details of what happened
This dealer has gone through some turnover of employees but it seems like they are on the right track. Even management had changed within the last few years. The whole atmosphere feels different now like they actually care. I had an incident where I had No appointment. The service manager got involve. Got me taken care of the same day and took care of the repair because I’ve been coming there for over 15 years. I appreciate them making an effort to serve us better moving forward.
My overall experience with the customer service at Gettle Chrysler Dodge Jeep has been outstanding! Jake went above and beyond to make sure everything was taken care of and my vehicle was repaired in a timely manner. I highly recommend Jake for a promotion!
Awesome
Quick service , professional, always available to help
Service went the extra mile to identify and service the issues we had with our 2021 Jeep Wrangler. We are so thankful for this attention to us and the details. Ray who was our service rep gave us total customer concern and support all the way. Ray is not listed below in the photographs so I want to make sure we give a shout out to him and a big thank you. As far as the actual repair, the service tech was outstanding. It was a 2 day repair and required a seasoned talented and knowledgeable engine mechanic. People kept asking us ...
The work we had done could not be done in one day and we had doctor appointments. Nick Conti ordered Urbers so we didn’t miss our appointments. Great service!
Very helpful, good prices, highly recommend, quick transaction finance people very knowledgeable, everyone at the dealership were very nice
Everyone was very courteous. Met at car when I arrived. Had my name on a special list n took me right in. Everything went great
GREAT JOB BY CONNOR GETTING US SET UP WITH OUR GLADIATOR SMOOTH AND EASY AND WE LOVE IT
GREAT JOB BY CONNOR GETTING US SET UP WITH OUR GLADIATOR SMOOTH AND EASY AND WE LOVE IT
Good customer service.I would recommend this store to a friend or family for service.
Service writer was the best that I have had at your service center since I bought this truck
Our sales person lian Galvez gave us great service. Worked with us to explain our features
Amazing
Car was done quickly and efficiently I appreciated the numerous calls to keep me informed on my cars progress.
Great experience, Engell really helped us to find what we wanted. Will definitely be back for any future vehicle needs.
I was towed to your service center. The service was complete and they even knew about my warranty.
Good service from the start to the finish and a very well performed inspection and report on my truck
I love this dealership. The people are all so friendly and professional. It’s always spotless
The entire process was great. No pressure, seemed sincere! I was slightly disappointed about having to wait for vehicle to be detailed, as I was told it would already be done. Either way I would buy from them again.
I made my appointment for my backup camera not working. It was fixed then it broke again a day or two after picking it up. I relied to the service manager’s email following up and they got me right back in and had it fixed in a day. Great service.
Service agent went the extra mile to save me money.
In and out on time. Polite and friendly and very accommodating. I was apprehensive for nothing!
Great service every body was very helpful when i was there for my check up on wed
Great service and a great service tec. He knew his job and He knew how to explain what my truck needed in a way that I could understand.
Joe Wood was a great help. He was so patient and genuinely wanted to help figure out what what was going on with my Jeep. I look forward to working with him for general maintenance visits!
Working with Chance he is very helpful. Professional workmanship
The service staff was very helpful your waiting room was very clean it was nice to have a cold drink and sack
they go above and beyond and they do what ever it takes to work with their customers!
Was on time for my service of mr 2023 Jeep
All was great with service until checkout. Your people are great. When it came time to pay service mgr said credit card machine wants to charge me additional 3%. I said no the dealership wants to charge me 3%. Even your people want to blame it on someone else! Much better customer service to offer a 3% discount for cash than to surprise customers with an unexpected change. Ownership should ask if a negative last impression is worth 3%. Better to hide it in your price.
Rt on time for appt. Took about 1 1/2 hrs.
It was an excellent experience dealing with the sales department and mangement. The Financial department wasn't on the same page as the sales department. Few things needed to be corrected. But in the end everything was fine. Until someone at Gettel shredded my deposit check by accident. I was called and had to rewrite another check the next day. They apologized and sent someone out to pick up another check. Everything is great with the new truck and my sales person was fantastic! Thank you Mattie! Great job!
Jacob has been the most attentive representative that I have worked with in the service department. He was very informative and answered all the questions and concerns I had with a smile. Caring is an understatement he loves what he does and wants to make sure we are happy with the outcome of the service. Honestly could not have asked for a better service representative to assist me with the issues at hand.
My grand jeep Cherokee was due for a oil change when I got to the dealer they took my jeep in then I went to an area that had great coffee and bars of good stuff to eat, soon they came and told me the jeep was ready. I’ll go back in 3 months.
Michael was great. Very responsive. I was on a tight schedule and he made it happen to get me out to make graduation ceremony!
Good work, great asst service (chance) mgr.. Gettel Dodge (Ram) met all of my expectations.
Good
From the time I called to schedule my oil/filter change and tire rotation appointment the folks at Gettel were polite, friendly, accommodating and kind. The work was done quickly and my final service provider was just great. Thank you for a really nice experience! Daniel C., Port Charlotte FL
Very professional and kept me up do speed on the process of the repair being done.
Great service! I was informed ahead of time of the maintenance needed and pricing. Very clean facility and comfortable environment. Friendly and knowledgeable staff kept me informed on the progress and wait time.
Amazing customer service. We have purchased both of our vehicles here. Trustworthy & Knowledgeable. Proud to be part of the Gettel Family. Michael McLaughlin and Brenden are excellent. Along with the rest of the team!
The entire staff at Gettel makes the buying process easy and efficient. Highly recommend Gettel Jeep Dodge Ram for a new or used vehicle.
As car buying experiences, go, this one was above average! The salesman who greeted us had a name tag on that said Big Country. As it turns out, that was his nickname. He was knowledgeable, he was friendly, and he was professional.
Everything was done in an adequate amount of time, and everyone I had to deal with was very kind and genuine.
They started taking care of my van right away. Lobby is comfortable and clean with nice drinks and snacks.
I could not have asked for a better dealership. Employees there are very welcoming and checking on my Mother and me. Liam assisted us and was very determined to getting us the best deal on my 2018 Dodge Ram 1500! Thankful and blessed for the sale and experience. Most dealerships are stressful times ,not knowing if you’re buying something you might not be happy with later on. I recommend you buying from here. They will do their best to get you into something you’ll be happy with.
We bought our 2023 Ram 1500 4x4 truck from Gettel in Punta Groda. Our sales rep Mike McLaughlin was freindly and professional. Mike was knowledgeable about the product he was selling and listened to our needs and worked hard and got us the truck we wanted at the price we wanted. Brandyn Lortz in finance was also freindly and had great communication skills. The general managers were both fair and easy to work with. The experience we had at Gettel was very positive.
Chance is very helpful with any questions I have and has excellent communication, keeps me updated with overwhelming me with calls/texts. I've been in for service several times (for separate unrelated issues) and dealt with Chance everytime. I don't care if anyone else is available to help me, I will wait for chance. Also prices were fair/reasonable if not competitive.
Joshua Maine and Josh Davis both helped me out when I didn’t think I would be able to get a vehicle. They answered any questions that I had. I was able to walk out of there with a 2018 Hyundai Sonata and a very happy customer.
Very friendly and professional. Love how they send a video of your vehicle and let you know everything they have done or are doing.
Lost my appointment but took my car anyway. In and out in no time.
Amazing experience Eric Brito was willing to work with us and got me where I needed to be payment wise. Highly recommend
Amazing experience with Eric Brito great guy and got me into what I wanted and the price I needed to be in. All around great service.
Service Department was very friendly and helpful. Dan and Garrett do a great job. Excellent customer service!
Matt Olivier the cars salesman was awesome! Made the car buying experience easy and great! Highly recommend him and Gettel!!
Chance Holder was my service representative who went about and beyond for my warranty and service needs.
Service was fast and accurate. I appreciate the attitude, accuracy. Thanks Chance Holder. Good time and communication
This place is top notch! I've gone other place and there's no comparison . They get it done! Have always left there establishment after service satisfied or better. My service adviser your awsome! Chance
Great customer service Great customer service, very knowledgeable staff , I'm very happy with the service I received.
Great customer service and friendly staff. Had an oil change in an hour when I was initially told it would take longer.
Great professional service...every time. I've been using this dealership for a little over 20 years. It was known as Palm when I first dealt with them in 2003 and then eventually changed to Gettle.
Professional the whole time trough all the process on the trade in and including Matthew doing a great job 👍
They should have more people like Jacob Wyatt he was so, Curtis Lee he made me feel like I was at home a terrific manager
Had heard bad things about dealership. Thought I would check out for my self. Some areas of dealership did a great job. I do not like high pressure sales people. He tried several times saying you need ti decide right now ir this deal is gone. Agreed on a price over the phone. I came back after sales person agreed to deal over the phone. He said he would get all papers ready for me to sign and come back in. I got the old Routine of sign here, here l, here and here. Not really checking. When went into ...
5 Great job Great service, staff and facilities, I look forward to working with the team at Gettel moving forward
They treated me with courtesy and respect. I am totally satisfied with the service I requested.
Ray was the best. After all the horror experiences i had with Palm auto mall it was a thrill to be taken care of the way Ray handled my problem. My tongue might swell up n choke me by saying this lol. I think I might be looking forward to coming back.
Great Service!! Chance kept me well informed about my repair! Although part is not available until Aug service dept was very good.
What a great shopping experience. We are very happy with the car we purchased. The Gettel sales staff was spot on. Our sales rep “Liam” was very knowledgeable of the car we purchased and spent quality time with us going over each of the new car’s options any operation. Thanks all!!
I had a good experience and Joe Wood answered all of my questions and concerns.
I was a little skeptical about going to this dealership because I’m not much for dealerships all together however, I believe that my feelings have been changed in regards to how I feel about a dealership. In fact, I’m most likely to use them for many more services than I anticipated back. I was looking forward to maybe getting an oil change done in the near future. , in fact, I was looking forward to maybe getting a oil change done in the near future I’m considering Chrysler ghetto
Got the job done
Everything went smoothly and drove my new truck home last night!!
Great service Friendly people
The service was excellent. The service manager kept me enformed with the problem I had and for the repairs.
I found the entire staff a Pleasure. My sales representative, Liam and his supervisor were very help and knowledgeable. Thanks all!!
The dealership was friendly and took the time to explain things time. There was an issue where they already included the accesory package before a buyer is interested in the car. There was a correction made to the price where there was double charge for wheel locks already included with challenger plus package. Fortunately the accesory package price was lowered after it being pointed out. I really was impressed that Michael took the time to deliver the car to my home which was around 2 1/2 hours away. Overall I would suggest the dealer with other friends and family.
Jordan is amazing! He is not pushy. He answers questions and is very knowledgeable of the vehicle's on the lot. The entire staff is friendly
I went to gettle dealt with service manager Joe he did an awesome job letting me know what was happening to my jeep I recommend Joe and gettle as a whole
Jim, Josh, and David were great to work with. They were not pushy at all and were very helpful throughout. Would recommend to anyone.
Shout out to Daniel Santana on the service team! He personally fixed a settings problem Ive had since I got my jeep. I appreciate his willingness to jump right in and try to fix it. Job well done!
Very nice Michael came out shook hands talk about what I was there for told me how long it would roughly take it was all good
It was good Michael is courteous they handled everything in a professional manner Thank you
Chase Holder and a guy named Joe in service made me a very happy person with their excellent customer service skills. Do not let either of them leave your dealership!
Walked in with what I considered an untenable situation and Jordan Klein made things happen. He went above and beyond to put us in the vehicle we wanted.
Excellent service. When the deal I wanted was not coming together, Joshua Maine and finance officer David found another way with me to make it happen. They stood up to the finance CU about my higher credit score and this sealed the deal.