Customer Testimonials

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Google Dec 1, 2023

Yesterday I went into Gettel Chrysler Jeep Dodge Ram just to browse their inventory, I did not think I would be leaving with my dream car. My salesman, Sawyer Swindle, was fantastic. He asked me what exactly I wanted and did not try to persuade me into anything other than that. He was very personable and did everything he could for me while I was there. I was told that I would be leaving that dealership with a car and I left with one that I love. Sawyer and Josh Davis, the general sales manager, ended up getting me into ...

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DealerRater Dec 1, 2023

Joshua was a great salesman. 10 out of 10 recommend! I will definitely be back for my next car!

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DealerRater Dec 1, 2023

I have now purchase 5 cars from Gettel. ... they are great to deal with

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DealerRater Nov 30, 2023

Yesterday I went into Gettel Chrysler Jeep Dodge Ram just to browse their inventory, I did not think I would be leaving with my dream car. My salesman, Sawyer Swindle, was fantastic. He asked me what exactly I wanted and did not try to persuade me into anything other than that. He was very personable and did everything he could for me while I was there. I was told that I would be leaving that dealership with a car and I left with one that I love. Sawyer and Josh Davis, the general sales manager, ended up getting me into ...

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DealerRater Nov 30, 2023

The great service started curbside by the greeter. Service representative was professional, and cheerful. Service was done quicker than the estimate that the service representative gave me. Best of all they washed my car after the service was done.

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DealerRater Nov 30, 2023

Went in for scheduled oil change and tire rotation. In and out in just over an hour. Comfortable waiting area and friendly service tech who was very professional.

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DealerRater Nov 30, 2023

Truck Service phone as promised, and delivered on time Wendy kept me informed of the whole progress

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DealerRater Nov 30, 2023

Truck was completed on time service advisor. Wendy kept me informed what was going on would definitely recommend the service to other people.

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Google Nov 28, 2023

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DealerRater Nov 28, 2023

They all did a good job. They kept me informed along the way and called me to tell me when the repairs were completed

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Google Nov 27, 2023

Great experience!!! Knowledgeable, polite and held up to her Promises. Dihna returned phone calls in timely if not immediate Fashion. Great job to all the Service Team

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Google Nov 26, 2023

We had issues with our Jeep that we thought would be covered under an extended warranty. Our service advisor, Nick, had to place numerous calls, sit on hold for extended periods of time but ultimately got the answers needed to work through our claim and repair.

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DealerRater Nov 26, 2023

I purchased my Jeep Cherokee from this dealership in 2019 and I've trusted them with my service ever since

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Google Nov 26, 2023

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Google Nov 25, 2023

Great experience with Phillip!

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DealerRater Nov 24, 2023

Very friendly , great service answered all my questions and concerns got me in and out asap.

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Google Nov 23, 2023

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DealerRater Nov 22, 2023

Great Service truck is what they said perfect and they also delivered vehicle to us

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DealerRater Nov 21, 2023

Great service and follow up repair. The tech walked me through all of the issues and we created a prioritized hit list. Phil Phinn was the service advisor and he kept me informed of the service and expected completion. My jeep drives great and all the work completed to a good standard. I'll definitely keep getting my Jeep serviced here.

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Google Nov 21, 2023

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Google Nov 20, 2023

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DealerRater Nov 20, 2023

Excellent customer service! Bill did a great job listening to what I was looking for, in the price range that would work for me.

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Google Nov 20, 2023

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Google Nov 19, 2023

Russ our service advisor was very professional and courteous to work with. He did a great job explaining our repairs and keeping us informed on the timeframe of completion. Gettel did another fantastic job with our Auto Butler service on our jeep!

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DealerRater Nov 18, 2023

Very friendly and courteous. Excessive time (2hours) for an oil change Nice customer service area

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Google Nov 18, 2023

Oil change and tire rotation. Everything was done in a timely and professional manner.

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Google Nov 18, 2023

Very good customer service

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DealerRater Nov 18, 2023

This was my first experience with Gettel service and I was pleasantly surprised. Russell kept me informed about the timing of things. I will go back!

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DealerRater Nov 17, 2023

Very good service. Knowledgable and very friendly personal. I will recommend this business to anyone. Thank you

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Google Nov 17, 2023

Waiting for a follow-up on a fuel pump issue from Ram. Dealer has been very helpful but the part just became available.

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Google Nov 17, 2023

Sawyer and staff were awesome such a welcoming crew. Truly care for their customers

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DealerRater Nov 16, 2023

Very concerning and thoughtful in the process. Good experience! I’m trying to get the best deal for me, I appreciate the concern.

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DealerRater Nov 16, 2023

I've had my 2019 jeep from Gettel since it was new and I've trusted them with my service needs and I'm not disappointed

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Google Nov 16, 2023

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DealerRater Nov 15, 2023

I had a problem and wrote about review about it. Ricky Saly was notified about it, called me and we sat down about the problem and my concerns. He immediately went into action a got my situation taken care of. I appreciate his professionalism, dedication and care for the customer.

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DealerRater Nov 14, 2023

Marc was a great person to help me get through paper quickly he showed me were parts and service was at I'll refer him to anyone i know looking to bye a vehicle

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Google Nov 14, 2023

Great customer service

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DealerRater Nov 14, 2023

I appreciate the thoroughness when doing a diagnostic on my vehicle. The text updates are a great feature, just wish they gave frequent updates.

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Google Nov 14, 2023

Service was great! As I am a repeat customer to the Jeep service center for roughly six consecutive routine oil changes, tire rotations, and full service inspections - I am hoping my assessment Carrie’s some weight with those seeking a new service center to try or call theirs. The only issue I would call attention to is a recent corporate-level decision to no longer accept payment by credit card - without passing a blanket credit card processing fee on to the customer. They charge one rate to those that use a debit card, and add a 3% fee to those ...

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Google Nov 14, 2023

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DealerRater Nov 14, 2023

They were very polite, unlike the store in Venice. They handled my car with care and worked diligently.

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Google Nov 13, 2023

Haven’t been too happy with service in the past can’t ever get ahold of anybody on the phone for one thing. sales I was not happy with. I’ve bought every vehicle I ever had from Desoto until the last one . This time I delt with Joe Wood he was excellent and I was extremely happy with him.

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DealerRater Nov 13, 2023

I got red-carpet treatment. Very impressed with service and professionalism from all employees there. I will be returning for future service as needed.

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DealerRater Nov 13, 2023

Tracy was very knowledgeable and friendly. My car was ready for me the same day.

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Google Nov 13, 2023

great service and service advisors

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Google Nov 12, 2023

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DealerRater Nov 12, 2023

Brandon was great to deal with. The dealership Is top notch. Josh the manager is the best person to deal with. Bought 3 Rams from him.

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DealerRater Nov 12, 2023

Very nice clean dealership , excellent customer service a pleasure going there, employees very nice, and treat the customers well

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Google Nov 12, 2023

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Google Nov 12, 2023

Great job by everyone

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Google Nov 11, 2023

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DealerRater Nov 10, 2023

Tracy was very helpful and met my needs. She made sure to stay in contact throughout the process and provided accurate timing.

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DealerRater Nov 10, 2023

No thank you I don’t like writing reviews for anything I don’t know why

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DealerRater Nov 10, 2023

This time it was faster and more efficient than ever before! He went above and beyond for me!

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Google Nov 10, 2023

I had a great experience with service for my Jeep! Philip took great care of me! He listened to my concerns and followed through to solve my problem.

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DealerRater Nov 9, 2023

Great, nice people, efficient ient.. Courteous, good service , good follow up.. Personable , explain all service to take place..

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DealerRater Nov 9, 2023

Deena went above and beyond to make sure my 2014 Durango was taken care of after an oil cooler failure. I was kept updated and informed from my initial diagnostic, to the final repair. I will continue to recommend Gettel dealerships to everyone i can in town because of their excellent customer service, and their skilled mechanics!

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Google Nov 9, 2023

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Google Nov 9, 2023

Great people working there, I was treated perfect. I highly recommend this dealership to anyone who wants perfection and a great experience

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DealerRater Nov 9, 2023

My salesman Joshua Maine, helped me get an appointment and has been amazing throughout the purchase and beyond. Our service advisor, Janesty, was very good as well. Thank you Gettel for having employees that care about their customers! I will definitely recommend!

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DealerRater Nov 8, 2023

Jordan Klein is the absolute best car guy, sales and service, I have ever dealt with; and I have dealt with many over the years. I will go to whatever dealership he is working. Such a great guy. Knows his stuff and always makes sure I get the best deal possible. Great Guy, Great Service, Great person! Go Lions!!! Thank you Jordan for everything! I will continue to refer all my friends and relatives to you!

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Google Nov 8, 2023

I worked with Joshua M and I have to say that of all the cars I have bought over my life, I have never been treated with as much mutual respect and professionalism the way Josh treated me. I had a very specific set of criteria for our next family car and Josh took all my concerns and requirements in stride. He was in constant contact daily, updating me on what he can find and then would work tirelessly to get me the best deal possible. In the end I did not buy, not because I did not want to, ...

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DealerRater Nov 8, 2023

I worked with Joshua M and I have to say that of all the cars I have bought over my life, I have never been treated with as much mutual respect and professionalism the way Josh treated me. I had a very specific set of criteria for our next family car and Josh took all my concerns and requirements in stride. He was in constant contact daily, updating me on what he can find and then would work tirelessly to get me the best deal possible. In the end I did not buy, not because I did not want to, ...

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DealerRater Nov 7, 2023

I came into service for my 2018 Challenger. Turned out the expense was so high I could not afford to keep to pay the bill, nor any future repairs. My Mopar warranty wouldn’t cover. During my wait, I met Mr. Olivier ( Big Country) full of life and was there in my time of need and consoled me when I was loosing my precious Challenger Shaker that I only owned for a month. We had joked earlier about offering this black Challenger to me. Only learning this was going to be my new car. BC helped me thru this sale working ...

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DealerRater Nov 7, 2023

Outstanding,honest, there when you need them, when you have questions, they are very informative

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DealerRater Nov 7, 2023

Amazing communication, never felt pressured I've always been taken care of by Jake and the staff at Gettel CDJR. Love it!

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DealerRater Nov 7, 2023

Excellent communication, not pushy on the work I chose not to do. Very nice people to deal with.

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Google Nov 6, 2023

Excellent service, timely and explained everything involved

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Google Nov 5, 2023

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Google Nov 5, 2023

Joshua and Pamela responded in a timely manner with great attention to detail. I travelled 80 miles each way and had absolutely no surprises.

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DealerRater Nov 5, 2023

The service was absolutely fantastic! From taking it in to Russ calling to let us know it was ready at the end of the day. He stayed there so we could pick it up. The Lane manager came by to make sure everything was good also. We were leaving in the car and Garrett stopped to ask if everything was good because whad done the work on the car. The whole experience was amazing and wonderful! We will recommend the service and dealership to everyone.

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Google Nov 4, 2023

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Google Nov 4, 2023

Got my JT in quick and fixed even quicker

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Google Nov 4, 2023

Absolutely amazing customer service John Kwitt was awesome and really nice I enjoyed my time there even though it took me 3 hours to get to but they were worth every second. Thank you Gettel Family.

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DealerRater Nov 3, 2023

Great communication, service was quick Jacob was in communication the whole time with us, told me that the service will be an hour and was like that

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Google Nov 3, 2023

You know, Gettel has been hit-and-miss for me lately, but today was awesome. I think is the service person that helped me. Her name is Dinah... that is the person you want to deal with. She is very knowledgeable, and professional and she really does her best to resolve your issue. She provides the type of customer service that makes it easy to return.

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DealerRater Nov 3, 2023

Excellent explanation of work to be done, cost of work. Work has always meet my expectations.

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Google Nov 2, 2023

Nice waiting area, very nice staff. Everything was smooth.

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DealerRater Nov 2, 2023

The service/parts department really took good care of me and my truck. I can’t thank them enough

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DealerRater Nov 2, 2023

Great people work at the dealership very helpful and in tune people . Glad you helped

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Google Nov 2, 2023

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DealerRater Nov 1, 2023

It was very clean and trust worthy. They very helpful. I would recommend this dealership to anyone.

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DealerRater Oct 31, 2023

I have been a gettel customer for over 10 years this is probably my third or fourth car or truck I have purchased

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DealerRater Oct 31, 2023

Your service man Russ was more than excellent, very knowledgeable...a real compliment to Gettel.

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Google Oct 31, 2023

LIAN Was a terrific guide in this process . Thank you for your service helped make a wrong a write .as for the higher ups . Well tactics to nickel and dime people after you've done a dirty deal to begin with .well I'm sorry I have better morals . I repaid their greedy dealer fee again as If I didn't just do that not once but twice over at gettel Toyota. In the month of June spent about 60,000 cash and was lied to deceived and robbed as far as im concerned. after alot of fighting arguing and testing turned ...

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Google Oct 30, 2023

Great service center

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DealerRater Oct 30, 2023

Great people and a perfect fit with their inventory. Highly recommended for your next auto search.

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Google Oct 30, 2023

The first time to this dealership, I had an emergency. They squeezed me in and said if I left it, they’d do their best to get on it. Had to leave overnight, but got to it finally and resolved the issue.

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Google Oct 30, 2023

Michael was very patient with my husband and I. But we able to find what we wanted and got a pretty good deal on it.

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DealerRater Oct 29, 2023

I needed to be done at a certain time and my salesman Jim really worked hard to make it happen thank you so much

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DealerRater Oct 29, 2023

We really like dealing with Nick in service. He is so professional and also very funny and he gets the job done.!!!⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

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Google Oct 29, 2023

The deal that I struck with the salesman and management was $60000 all in and 6.1 percent interest. I put in my trade in and $4000. When I finished with the finance guy I got a loan for $58,500+ ( should have been $56500+) and the interest rate was 8.1 percent. Not a good feeling about this. Can you fix????

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Google Oct 28, 2023

Nick was a big help in getting my vehicle serviced quickly. Very professional and courteous service.

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Google Oct 27, 2023

Russel, was extremely professional, effective with his recommendations, and great with communicating updates for repairs. I am very happy with the results and pricing, highly recommend. Frank Moore

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Google Oct 27, 2023

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DealerRater Oct 27, 2023

My service manager russel Frye was very professional. He kept me informed about my wait time and services performed.

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DealerRater Oct 26, 2023

great experience, kept me informed as I waited , friendly employees all the way around thank you

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Google Oct 26, 2023

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Google Oct 25, 2023

Jake is a outstanding service advisor.

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Google Oct 23, 2023

As soon as I pulled into the service drive, I was immediately attended too. My Assistant Service Manager, Dinah, was professional and listened to what I had to say concerning my vehicle. Once my vehicle was inducted into their maintenance department, they got right on it and found the issue. My vehicle was fixed expeditiously and returned to me good as new. Thank you, Gettle Chrysler Dodge Jeep RAM Team. I will make this my go to dealership from now on.


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